Bajaj Finserv — Bajaj Finserv cancellation of cpp liv assist and health policy

Bajaj Finserv — Bajaj Finserv cancellation of cpp liv assist and health policy

L lissycd from Thrissur, Kerala Aug 18, 2022 Sep 15, 2022 This thread was updated on Sep 15, 2022

I recently availed a personal loan from bajaj finserv and my loan account number for the same is 436PTTHH769377. I have been provided with cpp plan and a health insurance with this loan and the amount for the same has been deducted from my loan amount. However, i am in no need of cpp plan and health policy. Therefore, as i am still in free look period, kindly cancel my cpp plan and health policy and refund me my money back. Was this information helpful? No (0) Yes (0)
Bajaj Finserv customer support has been notified about the posted complaint. Aug 31, 2022 Updated by lissycd on[protected] l have received a message from Bajaj Finserv, that get answers for frequently asked question on claim processing on Bajaj Finserv through the App. and there option for surrender / cancel policy. on[protected] l surrender my policy Sep 15, 2022 Updated by lissycd Loan Account Number : 436PTTHH769377 MAX BUPA HEALTH INSURANCE : Rs. 3, 346 CPP LIV ASSIST : Rs. 4, 999 the amount deducted from my loan refund the same in my account
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CPP Group India Customer Care

Sep 2, 2022

Dear Customer,

We regret any inconvenience caused. Request you to share your CPP membership number or registered contact details. This will help us in resolving your query.

Assuring you of our best services at all times.

Regards
CPP Team

lissycd's [Complaint's author] reply, Sep 12, 2022

Loan Account Number : 436PTTHH769377

Policy Number : IL3446336

Insurance Term : 1

Insurance product : CPP LIV ASSIST

Insurance Company : CPP INDIA

Issuance Status : ISSUED

Insurance Status : ACTIVE

MAX BUPA HEALTH INSURANCE : Rs. 3, 346

CPP LIV ASSIST : Rs. 4, 999

CPP Group India Customer Care

Sep 14, 2022

Dear Customer,

We hope your query related to CPP has been successfully resolved.

Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.

Regards,
CPP Team

lissycd's [Complaint's author] reply, Sep 15, 2022

my query is not resolved and also this is your message where is contact number “We hope your query related to CPP has been successfully resolved.
Please contact us on our 24-hour help line numbers[protected]toll-free) or [protected] for any further assistance.”
How i can contact you ? what / Where is your 24 hour help line number? In this message you gave me