[Resolved]  Bajaj Finserv — bajaj finserv charged emi even after closing the loan

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560073

I have purchased a sony mirroless camera in finance with bajaj finserv. And the emi is 5, 666 per month for 8 months and on december 28th, i closed the loan from thier app by paying last emi and it showed my loan was closed too in the app. Today on 5th december, they charged me again for the last emi. Arent they suppose to close the loan and take off their access from my bank account? How they managed to charge it again even after i closed the loan. I saved that money in my account to send it to my father for his monthly medical expenses, now bajaj took it. I tried to contact and call them, none of their customer care numbers takes me someone to talk to. I tweeted them in twitter and nothing happens. How can a company be this irresponsible and this awful at customer service? We cannot call them and tell them our problem. Bajaj rectify the issue and solve it and dont push me until i lodge a complaint against your company. Dont get me started with the problems i had with your personal loans.