[Resolved]  Bajaj Finserv — bajaj finserv double standards

Address:Hyderabad, Andhra Pradesh

Bajaj finserv loan preclosure charges are different in different modes(Online request, ph call request, direct). I took a bajaj finserv flexi drop down loan and went for preclosure last week. at first I requested them for foreclosure letter through mails. they send me some amount details like if I am going to pay on 29th april it is 10500, on 30th apr 11000, on 1st may it is 11500 like that. similarly I went to the nearest branch and asked the same foreclosure letter they gave me same letter with different figures on 29th april i have to pay 12000, on 30th april i need to pay 13000 and on 1st may 13800 like that. I asked them why 2 different figures from same company means they said nothing and took which ever is lesser. I think they tried to cheat on me. can I file a case against them?
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Jun 28, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Bajaj Finserv Customer Care's response
Hi sadiqndl, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.
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