Bajaj Finserv — bajaj finserv ecom consumer finance

I paied 9 emi in bajaj finserv + late payment chages.
But every day bajaj finserv person called and blackmaile me regarding emi.

In my bank passbook shows 9 emi had paied but in bajaj portal show there is 6 emi pending.

Also i have bank receipt for 9 emi was goes in to my account and bajaj finserv hit my credit score