Bajaj Finserv — bajaj finserv not reimbursing the insurance surrender amount since last 2 months

Address:

4th Floor, Bajaj Finance Ltd, Behind Hyatt Hotel, Nagar Rd, Viman Nagar, Pune, Maharashtra 411014, Pune, Maharashtra, 411021

It is highly disappointing that bajaj finserv is troubling me a lot by not reimbursing the surrender amount of my loan closed before a month or more.

They are just playing around with me by mails speaking that the amount has been transferred by neft and fooling me always by saying that the amount will be credited in 4-5 working days. No amount is credited in my account since last 1 month and they think as if we have never done any neft transfers and we do not know the procedure.

While debting the amout gets debited from my accout biut while crediting they are just harassing customers by not doing it.

I have been continuously following up with customer experience head and we care since last 2 months.

It is highly disgusting to beg fro my money only from them, they don't even realize that.

I never thought this would happen and have told them so many times that you cant keep troubling your customers like this.

I request this forum to take this matter ahead as they are lying with me till date.

On top of that they also close the service request number even before my surrender amount has been credited in my account.

My contact number is [protected] and [protected].

Please do not reply on bajaj finserv for any amount to be credited to your account even if it your hard earned money.

They will not give you the required money and falsely tell you that the amount has been transferred through neft.

This gives a very bad image about bajaj finserv.