| Address: | Electronic city, 560100 |
Hi,
This is chandramohan. Since 2014, i am using bajaj finserv card. From the beginning i got some good experience from bajaj. But recent days, you guys act like something.. I made advance payment through online on 24th feb 2019. On 25th feb 2019 i got a message from bajaj finserv said that you have made successful payment. Then after three days i received message like please pay your due on before 2nd march. On that day i tried to reach bajaj customer care, but bajaj ivr system did some irritated things, like i entered my customer id 26554246# then it repeats 2224555, then i tried multiple times with customer id and bajaj emi card number, what kind of ivr system you guys are using just throw it away.. Worst customer care service i ever felt.. How can we trust you..
Today i received message like please made payment to avoid penalties.. I don't know why i need to pay penalty i have made payment on 24 the feb over advance payment in online. It's just before deadline (25th)..
Reg mobile number - [protected]
Customer id : 26554246
Loan no - 429ecf[protected]
Due date - 2nd march
Emi amount - 4162 (First month with convenience fee 58 rs)
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I did not say cancelation of my policy..but they are canceled my policy with out intimation
But i want my policy pls arrange my policy active with continue benfits
Pls...
My mobilenum [protected]