[Resolved] Bajaj Finserv — bajaj flexi loan 404dfs64136178 | |||
Hi, This is with respect to bajaj flexi loan taken on 2nd february 2018 with loan number 404dfs64136178. I got a customer care call in the last week of january 2018 for the flexi loan saying i am eligible for a flexi loan of 1, 63, 000rs, though i was not interested they called many times and convinced me (Afterall we are human beings!). Next day bajaj agent guy called chetan (Ph. No:[protected]/[protected]) came to my home collected all my documents (Aadhar, cheques, photo, took signatures.. Etc) and said nothing will be charged for me, the loan amount will be present in bajaj virtual account and based on my requirement i can make use of the money by transferring to my bank account. He said interest will be put on the money i have used and not on loan amount at rate of 15%. On 2nd febraury 2018 amount of 1, 59, 915rs deducting processing fee and stamp duty charges which i was really not aware of!! And was directly transfered to my bank account which was shocking and surprising because what they told initially was it will be present in bajaj virtual account and from there i can transfer to my bank account based on my requirement. Due to this i retransfered the money on 3rd, 4th, 5th february 2018 100rs, 32rs and 1, 59, 783rs respectively which sums up to the loan amount they had transfered (1, 59, 915rs). On 3rd march 2018, amount of 346rs was deducted from my bank account which was surprising for me. When the same thing i checked with customer care they replied that is the interest for 3rd, 4th, 5th february which i made part payment (100rs, 32rs, 1, 59, 783rs) which the agent chetan never said to me and had told there will be no so ever charges from bajaj unless until i use loan amount!!. Now if i try to close the loan since i was really frustrated and depressed with these problems, they are telling i need to pay processing fees, stamp charges, foreclosure charges,... Etc hearing which i am shocked and sad. I am very bad victim of this big fraud of bajaj finserv which keeps on calling now and then for flexi loans/personal loans.. Etc The manager name is ajit (Ph. No:[protected]) who spoke to me and told about the charges. The agent chetan never picked the call whenver i called him to tell the issue. Please help me and provide justice so i need not pay any amount and become free from this flexi loan which is in bajaj account and i have not used a single paisa. Regards Karthik Ph. No ([protected]) Was this information helpful? | |||
Apr 15, 2018 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Mar 14, 2018 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! With reference to your post we have noted your details and we will get back to you within 24 working hrs.Thank you.
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