Bajaj Finserv — bouncing charges and illegal auto debit from my account

Janmedra

from Balugaon, Odisha

Address:

Khordha, Odisha, 751030

Dears,
I have taken 6 loans from Bajaj Finserv wih EMI date is 2nd of every month. I never been a defaulter. But on 2nd may 2019, I could not clear the EMI, because, from 30th April 2019 to 10th May 2019, due to Cyclone (FANI) at Bhubaneswar, I stayed away from Bhubaneswar. When, I got a call on 8th may 2019 from Bajaj to clear EMI by 13th May 2019, I cleared on that day. After that 100 s of calls from Bajaj Finserv to pay bouncing charges. When I cited the reason, they didn't hear to it and finally auto deducted 6 x Rs 295 = Rs 1, 770 through ECS on 10th June 2019.

Therefore, I request to refund of Rs 1, 770 asap.

Thanking you.
Loan Account No : 4230CD41379497
E-Mail : [protected]@gmail.com
Due to cyclone FANI : Bhubaneswar, Odisha was worst affected and elecricity was resumed after 10 days.

Was this information helpful?

No (0)

Yes (0)

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 10, 2019

Updated by Janmedra On 10th June 2019, by 7.50 pm, not 6, its 12 nos of auto debit transactions done, i.e., 12 x 295 = Rs 3540 has been debited from my account. Pl do the need full.