[Resolved]  Bajaj Finserv — card fee deduction

Address:673601

The loan was completed in last year refer card no:"[protected]". I have two issues with bajaj finserv:

1. I was harassed and tricked into buying a emi card. The agent charged an extra 400 saying it is card fee. He never mentioned there was a fee. He just gave me a bunch of papers and took my signature. Very unethical business.

2. Recently i saw a line item in my bank statement saying bajaj emi card "emi card" fees of rs. 117. Money was directly debited from my account. How and what is this charge for? Do you guys expect me to take loan from you all my life?

I dont need this stupid card or your service in future. I am going to tell everyone i know not to use your service.

Please escalate this email to the highest authorized person and refund the amount immediately. And pls block my card. There is no standing instruction to let you debit my account & i am going to instruct my bank the same.

Awaiting reply asap
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Oct 6, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We tried calling you multiple times but were unable reach you on ****7077and ****4215.Request you to share your alternate number and suitable time to contact you.
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