Bajaj Finserv — Cash back not processed - Fake promised

During the application process of OD loan account. I was promised total processing is 6999/- and whatever the extra amount that gets charged over and above 6999/- will be credited back to OD account within few days. However, sales person, their managers and backend team are not responding to emails or calls after loan is processed.

OD Loan A/C : P404PSP4260689
Total amount debited : 14, 673/-
Refund promised : 7, 674/-

I encourage new customers to be careful and not sign document unless cashback is given as written proof.