I have taken the top-up loan for salaried flexi and during the loan process I got confirmed there is a cash back on fee, In the email they mentioned total processing fee is 4500 and, in the call mentioned I only changed any other amount other than that which ever will deducted while loan processing time that I will get as a cash back with in 10days time. I am sending email and sales executive calling immediately and confirming over the call I have believed and accepted the loan, after taking the loan they said with in 10days I will get the cashback amount. After one month also I dint get any cash back and when I complain in Bajaj they are asking for the proof. I have submitted all the evidences which I have but still asking for the voice recordings, I dint expect this fraud and I dint record any audio. So now what I am asking is find out the person who created my loan application and who communicated with me in my loan process and need to investigate with him how they are cheating the customer like this way.
If not able to resolve, I need to close this loan without any other foreclosing charges. loan Number : P400PSP6861421 Was this information helpful? |
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