Bajaj Finserv — Charged amount without informing about it

Address:

7 127, Vijaya Nagar colony, Madanapalle, Andhra Pradesh 517325

I have taken a Personal Flexi Loan from Bajaj Finserv. I wanted Rs. 3, 00, 000 as loan. They manipulated me and said that I am eligible for a loan of Rs. 9, 69, 000 and they will disburse 3, 00, 000 into my Bank account and remaining amount will be in my Bajaj wallet and I can take that amount anytime I want. I told them multiple times that I need only Rs. 3, 00, 000. But still somehow they convinced me to take the full amount of Rs. 9, 69, 000 and the interest of 14.99% would be charged to only Rs. 3, 00, 000 that I will receive in my Bank account. I agreed to that and they said I have to a premium amount for Insurance policy for the loan and the sales executive said that the insurance amount would be part of interest amount and I need not pay for Insurance premium separately. So, as far as they explained it to me, Rs. 3, 00, 000 is my principal amount and Rs. 42, 000 would be my interest amount. Now, after getting the loan in the statement it is mentioned that my principal amount is Rs. 3, 42, 000 and the interest rate is 14.99% per annum on Rs. 3, 42, 000. They have added 24, 500 as insurance, 4, 999 as credit Vidya fee, 2999 as Flexi fee, 3999 as touchfree fee, 5700 as processing fee, stamp fee as Rs. 100

So overall, they charged me with Rs.36, 500 as extra amount without giving me any proper details.