Bajaj Finserv — Charged Unnecessary charges as Credit Vidya Charge and Flexi Charge without informing

Address:

Hyderabad

Hi Team,

I have been charged 4999/- as credit vidya fees and 4999/- as Flexi Fee. Which was never informed or i am aware of.
I dont want any credit vidya report or never I was informed about this. Even in their fees and charges structure in portal, there is no such detail mentioned.While talking to Sales executives they misleaded and passed wrong information and created unnecessary sense o[censored]rgency to fill up the agreement.
Kindly, look into this and take the needful action so that I can get my hard earn money back.
Bank is fooling and misleading people and playing with their situations which is completely wrong. PLEASE HELP!!

Or else I will raise this to RBI soon...Big scam is going on.