Bajaj Finserv — charging ecs after closure

Address:

Ameya Apts, 4/28 Hajuri, shreesh society, Thane, Maharashtra, 400604

Hi.. My loan's last month was in aug.. Before emi i recvd 3 to 4 calls from july saying that ecs wont be auto debited and i have to do manual payment.. Aftet doing the payment they auto deducted my ecs. Aftr putting refund request i was informed that it gets reflected only aftr 15th every month and refund will be done by 20th aug.
However wen i checkd my bank account on 2nd sept the refund was not done. Again after putting mails and messages they refunded my ecs in 3 4 days and today again on 6th sept they charged my 1685 ecs again.. I also received a closure letter in aug and again ecs debited.. Now again they will inform that it will take 3 weeks to reflect.. And they dont have courtesy to update the status if we forget about it... I am. Realllly fed up with this.. And might not use this facility again for purchasing electronics again.