[Resolved]  Bajaj Finserv — Cheated by bajaj finserv loan relationship manager

Address:

Kolkata, West Bengal

Hi I have applied for a personal loan few days back with the APPLICATION NO: 12486 / Application number [protected] not sure which one is the correct number as i have been emailed with both the application numbers. My Loan relationship manager Mr. Tapas Biswas (mobile number: +91 [protected]) was the one to send executives to collect the documents and for getting the signature over the application form. Firstly the form was nt filled by me or in front of me. Mr Tapas insited me to put my signature on all the pages and he assured that rest would be taken care by him. Meanwhile when Mr. Saurav Roy called me to confirm the details of the loan amount i agreed for 3 lakhs But Mr. Tapas said he got it approved for 3.5 lakhs. I had no clue on what was happening. Once the verification was completed the next day, Mr tapas again sent another represntative to sign on the loan agreement form and an insurance form. I called up Mr tapas many a times to get clarifications on what was the insurance for and what was the amount. But Mr tapas repeatedly assured me that it was a compulsory nominal value that would be taken as a part of the insurance. I later realised all Mr tapas wanted was to confuse me with his repaeted emails with different EMI break ups(attached with this email for reference), I went through the emails and finally called him up for clarification regarding the insurance part again and again. He never explained me anything and insisted that he has very less time and if i do not acknowledge his email my loan will not get credited. He again assured me not to worry about the insurance and that will be a very nominal amount which is compulsory as per the company standards. Later i found that 50, 000rs was added as a part of insurance in my loan amount. I tried reaching Mr tapas over the telephone and then he planned a different game for me. He assured that once the loan amount will be creadited he will waver my insurance part . Trusting him i repeatedly sent him emails regarding he same. But to my shock i finally found that i am severely cheated by bajaj finserv just because the relationship manager wanted to achieve his target. Paying additional 50, 000 rs along with the loan is really a painful thing for me. Not sure if someone can help me out of this. Thanks Saswati Ghosh +91 [protected]