[Resolved]  Bajaj Finserv — Cheating by sales executive

Address:500032
Website:www.bajajfinserv.in

I was told by sales executive that the processing fees for my personal loan is just 5k. I was told the remaining amount whatever is charged will be disbursed back before first emi is deducted. I have been waiting for past 3 months since i took loan, and following up with different sources. The sales executive never picks the call and keeps sending message that he will transfer the remaining amount of 12k asap. Please refer to screenshot below. The sales executive is hemanth. [protected]@bizsupportad.com

On may 19th i escalated the issue to grievanceredressalteam, another executive called me and informed, that he had a call with swapnil dubey swapnil. [protected]@bajajfinserv.in and the amount will be transferred before monday. I neither received any call nor my money, after that.
I have already provided enough notifications against taking this issue legally with consumer court. Treat this with urgent priority, failing which i will have to proceed with legal obligations.
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Jun 26, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
May 24, 2017
Updated by Speedriser
My Loan Account number is[protected]
Verified Support
May 25, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details. Our customer care team wil get in touch with you within 24 hrs.
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