Bajaj Finserv — Collect agent trivandrum branch rajesh

Address:

Thiruvananthapuram, Kerala, 695012

To the head of bajaj finserv,

I am a customer from trivandrum, kerala who has a consumer loan on mobile i purchased from qrs ayurveda college branch trivandrum on monthly installments, loan a/c 414cdd27008009. I have just 2 more installments left to complete with you'll and unfortunately i missed my payment this month due to an unforseen bike accident i had. I am on complete bed rest for the leg injury i have. I repeatedly requested this agent rajesh to gimme time till month end to clear both the payments and complete the tenure, but, instead he walks into my residence in trivandrum where my old folks are living and started abusing them.

I have been most of the times prompt on my payments except of a couple of times and have give valid and genuine reasons for the same. This time, but, this time your trivandrum branch agent has crossed his limits. Me being a lady, he has spoken to me in the most dirtiest language over the phone. My parents have been calling me everyday and even today being a sunday he has gone to my residence and abused elderly people. It's not that i dont know to advise my parents to file a case against him but i told them to wait till next week after i clear my dues and then we are definitely proceeding with a law suit against your trivandrum branch for abusing elderly people and a lady over the phone. I want public to know how your branch in trivandrum treats your customers.

My loan i will definitely close it but by 1st of june as that is when i will be out of treatment and would start walking. I have attached a proof of my medical document for your perusal. If you feel your customers should be treated fairly then i sincerely request you to take severe action against this person rajesh[protected] for ill treating and using abusive language against your lady customers and elderly customers.

Miss presitha nair
[protected]
Loan a/c 414cdd27008009