Bajaj Finserv — cosmetic/ refund amount

Address:

Prestige tower, residency road, Bangalore, Karnataka, 560091

Hii, mera naam hai pradeep, 31may 2019 maine mera hair treatment k liye 83000 thousand loan liya tha bajaj fiserve se, loan number hai 404lcfer321412, parr clinic walo ne mera health problem dekh k usko cancel karwa diya, bajaj se pura baat chit kar k clinic walo ne usko cancel karwane tak date ho gaya 22/8/19, main iss beach main bajaj ka ek emi bar chuka hun amount tha 10405, ab cancel hone k baad uska main refund puch raha hun,
Bajaj wale mail pe toh 3 to 4 days bol rahe hai, aur wo 4 days hone k phir se main mail kiya jawab ek hi ata hai aur 3 to 4 days, parr mera refund amount de nahi rahe, inke kuch bhi sahi jawab nahi hai plz help me,