Bajaj Finserv — CPP Liv Assist

Recently I had availed an offer of Personal Loan (OD) viz. LAN: 456PTTHQ527174. However, no information was provided by the company representative regarding CPP LivAssist. The amount for CPP LivAssist was deducted and I came to know it only after disbursement.
I immediately sent an SMS (within 48 hours) from my registered mobile number to cancel LivAssist (Pic attached). However, it was not cancelled.
I request you to cancel LivAssist and refund the money to my bank account.
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Bajaj Finserv customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

We are unable to find CPP membership from the given details.

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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