Bajaj Finserv — credit

Address:

Pulikkal house pattithara palakkad dist, 679534

Hi, My Name is Myhammed Rafeeq Card no [protected]. I am exits Bajaj Finance customer. I had completed lone 1 loan
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks

Card No: [protected]