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Bajaj Finserv — Death of loan account holder

Baja loan holder (Bharat.p.rathod ) is death,
same has been informed them multiple time, they are continuously calling and what's app asking for payment .

Have informed inform them we are not in state to pay further loan and kindly claim the insurance on the same
Also everything has been send on email to them .

Loan Account Number:
5770CDGH276326

Loan Account Number:
405DPFGP294342

Please help on this
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