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Bajaj Finserv — deducting amount amount without permission

I had taken a mobile mi note 5 pro from flipkart on bajaj digital emi card the transaction was not completed no phone calls were came to approve my transaction but after 2 days ₹549 has been deducted from my account without my permission the customer care are not receiving my phone calls so where should i complain and please refund my deducted amount
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Dear Bajaj your employee behaviour is very bad he call me and his behaviour is too bad the employees name is vipul Jain his no is [protected] and I request to ur company please do something about this matter. Because this kind of behavior is not done it can't be tolerate

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