Bajaj Finserv — double emi for clearance

Address:

CHINCHWAD, Pune, Maharashtra, 411019

I have Home-Loan for Bajaj Finserve which is agreed to recover via ECS on 2nd of every month. I have been paying my EMi on time i.e. 2nd of every month but Bajaj Finserve collection team RESENDS same ECS on 5th and sometimes 13th of every month which has cause Multiple Bounces due to which my Financial image is lost and also I bounce charges are recovere from my Bank. Its been 5-6 months have been passed and I have approached all levels of department mentioned in Escalation matrix but the Complaint is kept IGNORED and UNANSWERED.