Bajaj Finserv — ecs mandate charges unnecessarily

Address:

560029

Dear team,

I do not hold any active loan account in bajaj finance as on date. All the previous loan amounts are paid and there are no dues from my end.

On 21st july 2019, there was a deduction of rs. 295 from my savings account stating "failed ecs mandate charges" in sbi bank.

Bank says, its presented by bajaj, and your executive over telephone says they haven't presented the ecs.

Why there is an unnecessary charges put on me? Please rectify the issue asap

Thanks,
Arvind