We had an durable loan with them. Its already more than 6 months. Initially we were able to voew the virtual card details and thught that post 3 months we will receive the physical one. Howvever, when we went to Croma for pucrahsing products they told that the card is cancelled and we never requested for it. They told us to visit Goregaon office to wjich the representative there told us that we can place request from the app as the card will be unblocked. We raised a request post that the agent called and said the card is not showing for my account. Not sure who is lying in this case. As we are unable to use the services.Reg number-[protected]
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Bajaj Finserv customer support has been notified about the posted complaint.
Sep 11, 2022
Updated by Kriya Aswekar No person from the team has called or emailed us
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