Bajaj Finserv — emi card fraud by bajaj finserv

Address:

Mumbai City, Maharashtra, 401107

Hello,
On the day of 11th nov, i had been to rahul electronics mira road for looking at air conditioner models. (I have a bajaj finserv emi card with me) so i look at different acs, compare prices etc. Etc.
Now i wanted to purchase the ac through bajaj finserv with the use of my emi card. So i ask the bajaj people sitting in the store to explain to me the emi options and the down payment of a particular ac costing 29, 000 rupees.
They then ask me the registered mobile number which i give, then they ask me the date of birth of the person on whose name the card is; i give it to them (But i think it is weird coz when you try to login into your account on a computer, mobile number and dob is what they ask!) but i give it to them as they are bajaj representatives. They tell me the emi options and the down payment. Then we say that we will see some other places and come back in a week and we leave without purchasing the product.
Then on 19th november, i receive an sms 'thanking me for purchasing from rahul electronics and that my product will be delivered soon' from the rahul electronics people and also from bajaj people and my emi card limit has been decreased by 29, 000 rupees and that the transaction is completed.
So i call bajaj people and ask them about the whole situation and they tell me to go to the store and ask the manager. I do that and the manager says weird things like this happens when the customer asks for the product and that the actual money is not taken and that they must have forgot to cancel the transaction process. They were asking me to give my mobile number again so that they could return my money. After much talking, i gave them my cell number and he returned my money!
I just want to say that the money was taken from my account without my permission! And the bajaj finserv and the rahul electronics people were playing the blame game as to who was responsible. And when i contacted the area sales manager he said that whoever did this will be fired. I do not want them fired as i got my money back. But he did not offer me any kind of compensation and tried to wiggle out of the situation by saying that he would fire people.
I want some kind of compensation for deducting money from my account without my permission and to alert other people to keep a track of their deduction!