Bajaj Finserv — emi card issues

Address:

Chennai, Tamil Nadu, 600060

I have applied a emi card in bajaj finserv website on 5th feb, and i have paid 412/- online via net banking same time received call from customer care for direct verification but i have received mail reg direct verification but no one called or came for verification. Finally send a mail to [protected]@bajajfinserv.in about my issues now they are telling that my mobile number or mail id not registered with them so i told to refund my money or do process for my emi card. No proper response from them for this everyday sending automatic mails. And they said your service request number closed na that too automatic mail.

Will attach the transaction slip & direct verification mail. It shows clearly to whom i have transferred.