Bajaj Finserv — emi card not received yet

Address:	Pune, Maharashtra, 411035
Website:	www.bajajfinserv.in

I have applied for an emi card by online and for that i have also paid ₹412 payment at 25/04/2018 after all the procedure i have receive msg and mail for payment and card conformation but still i have not received any updates regarding card processing or dispatch. Is this a new way to collect money from the market for your sake. If is this not possible for bajaj finserve to send or generate card then kindly give back my money