[Resolved]  Bajaj Finserv — EMI Card related

Address:Chennai, Tamil Nadu, 600099
Website:loan-customers.bajajfinance.com/_Layouts/B2C2010/B2C_CustomLogin.aspx

Bajaj finserv named me as privileged costumer by paying EMI in ontime. But this stupid people getting a sign for EC process for bank and they are not processing correctly and there is no intimation for not processed EC for EMI. I am always handling a amount in my personal bank and i have signed for EC, they have missed the EC for last month for the amount of 450rs and they didnt inform to me that they blocking or EC has not processed. after discussion with customer care i have paid that amount through online on the day itself but still now they didnt unblock my card its nearly happen for a month to unblock the card. I hate service and for they making own mistakes.
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret the inconvenience. By your complaint, we understand that you are not happy with our services and we shall address this at the earliest. We request you to please share your loan account number along with your contact details so that we can assist you better. We thank you for your patience and hope you give us a chance to rectify the error.

Sincerely,
The team at Bajaj Finserv

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