Bajaj Finserv — emi cut extra charges at that time of lockdown as per no enquiries to me

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Bajaj FINENSERV

There was two emi on bajaj by me.. On this month i have already paid one of emi during lockdown period.. As per no messages to me or no mail by the company as per instruction by the government. But the another payment of mine was not paid due to some problem... My emi is 2084 but now already i have communicate with a agent of bajaj... She send me a link to pay online and there show the charges as bounced, as there show have to pay 2534.. What shall i do..??