Bajaj Finserv — EMI deducted even after paying all amount for Personal loan

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	Bajaj Finserv

Hi

I am surprised that why Sept-16 month EMI of Rs 9485 has been deducted from my account.
When I visited your branch in the last week of July-16 for closure of my personal loan your executive told me that
I can pay the balance o/s amount minus one EMI and automatically the loan will get closed.
So out of total principal remaining that is Rs.180570 as on 20th July-16, I paid Rs.[protected]EMI Aug-16 of 9485) and penalty charges of Rs.3935 thru cheque.

Would also like to mention here that in my original agreement foreclosure penalty was nil.

So now can you pls make me understand on which basis EMI of Rs.9485 has been deducted from my account on 2nd Sept-16.
I need the amount refunded immediately along with interest charges.
Do not force your customers to leave you for ever and contact ombudsman

loan account number 401SAL11037640

20/07/2016


Foreclosure Penalty - Mig Due-Part Payment Charges Due


3, 935.00

20/07/2016


Pmnt Rcvd Vide Cheque No.:65 Receipt No.---- ( N.A.)


171, 085.00

2/8/2016


Pmnt Rcvd Vide PDC No.:A24323424/14-3 Receipt No.---- ( N.A.)


9, 485.00