[Resolved]  Bajaj Finserv — emi deducted even after the loan is closed

Address:

Chennai, Tamil Nadu, 600054

I had loan with bajaj finserv 4030cd32837324 which was closed with last emi paid on 02/09/2017. I also received closure letter on 01/11/2017 stating that there are no further amounts to be paid. Unfortunately on 05/03/2018, there were 2 ecs debits on my account for rs.3, 999 and rs. 4, 145.

I tried reaching the customer care, but the ivr is just repeating only 3 options and not connecting the the customer care. I've also written an email to them on the same.

This is totally unacceptable from their part and never expected this kind of situation.