Bajaj Finserv — emi fraud transaction done

Address:

Nagpur, Maharashtra, 440026

Hi, i have received a message stating that there is a consumer product purchased on 23 april 2019, which i didn't purchased. There emi is set on my bank for product which i haven't purchased or got.

I have never shared any otp with anyone.
I assume someone have done fraud and purchased on my emi card. I would want a investigation on it urgently.

There is no customer aervoce executive whom we can contact on phone. No one answers the phone, its ridiculous.