Bajaj Finserv — emi network card

Address:

East Khasi Hills, Meghalaya, 793003

Dear sir/madam

I had sent a email request for cancelling my bajaj finserv emi network card on
Sep 25, 2019, 10:25 am to [protected]@rblbank.com (As stated in their site - for cancellation of credit card etc.) providing all details. Stating

I wish to close my membership of bajaj finserv membership with immediate effect. Providing details like, consumer id, loan account details, email, contact no, & loan a/c no. I had even attached noc issued by them that complete payment has been received.

Surprisingly, instead of getting a reply from them i received an sms update stating that "congratulations! Your emi network card loan limit has been increased to..."

Please help as they will be deducting annual membership fees from my account again just because i do not use /take loan from them.

Regards

Lalmalsawma pachuau