Bajaj Finserv — Escalate immediately I paid two emi but the cashier has considered for one loan emi

Address:

Rajajinagar

Every month I make advance emi today 27th dec 2021 I came to pay advance emi for both loan so I said cashier I want to pay for both loan he said amount 17200/- to be paid so I paid him when I got receipt I asked him why u giving one receipt he said that I have put amount on the one loan then I raised my concern to him asking for why it was done tat way he refused to sort the payment upon the cashier and charan, Manjunath P spoke rude way and was not taking steps to sort the issue rather they were rigid and considering his colleague support I tried to ask manager details but refused to provide that also cashier himself argued saying myself manager and none staff were ready to provide the manager details nor contact details when I asked there names to cashier and collection department name they themselves have named different which is not there real names please escalate this immediately
Bajaj finserv
Woc road rajajinagar branch