[Resolved]  Bajaj Finserv — escalation home loan -insurance complaint

Address:Pune, Maharashtra

We took a home loan of 41 lacks from Bajaj Finserv.while waiting for the final possesion amount, we called call centre and asked the same and got to know that for the last Rs. 2lacks agent has given a insurance without our knowledge. When we message the agent he said surrender the insurance and get the remaining amount but as said by call centre we will only get 1.14k.why we should bear the loss? We have closed the personal loan and adjusted the home loan. Now we don't have any amount left for the possesion amount. PLEASE HELP.
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Oct 20, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv!Kindly DM your registered contact details or customer -id to assist you further.Thank you.
Sep 26, 2017
Updated by 21.deepika
Escalation- Home loan insurance 402SHL31151556
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What is this ? Sir in velid card num show KR rha h sistem what's happen

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