[Resolved]  Bajaj Finserv — Excess funds deduction for 1 cheque bounce

Address:Kolkata, West Bengal, 700017
Website:www.bajajfinserv.in/finance/grievances.aspx

Hello in the month of december my 1 pdc cheque got bounced and bajaj finserv charged me 287 rs fine and this 287 rs has been charged to me almost 12 to 14 tines when i raise a cimolain they keep saying that my bank has charged this amount and the bank says its been charged because ur cheque was been produced again and again by the bank yesterday i got a call from bajaj finserv they told me against a cheque bounce maximum four time a cheque can be been produced and hit the accountbut in my case it was not so i will also attach the statement showing the funds been deducted again and again for a cheque bounce i have been charged almost 4000 rs my loan account nunber is 4100CD20376922 meanwhile when my cheque was bounced i even got a call from a recovery department telling me to pay i requested the lady i will be paying in cash with the fine but please do not hit my account but apparently it did not happened and then after few days i again got a call from salt lake bajaj office a person taling in an unproffessional behaviour warning me 2 pay or else they gonna hit the cheque again and again
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Jul 6, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2017
Bajaj Finserv Customer Care's response
Hi, we regret the inconvenience caused.We have noted your details and our customer care team will get back to you within 24 hrs
Verified Support
Jun 03, 2017
Bajaj Finserv Customer Care's response
HI Shahbaaz, Greetings from Bajaj Finserv! As a onetime goodwill gesture we have processed refund for bounce charges, charged for loan account number *******6922. Confirmation has been sent to your email id. For any other queries, please do write us on [protected]@bajajfinserv.in.
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