Bajaj Finserv — False Commitment

Address:Chroma, Juhu Branch

I have purchased a TV from Juhu Chroma on 11th of September 2021 through Bajaj Finserv. Their executive had told me that an offer is going on in their Finance where we would be getting a cashback of INR 1000/- within next 90 days if we take finance credit from Bajaj Finserv.
It has been almost 11 months I haven't received any cashback, neither in my Bajaj Finserv wallet nor in my Account.

I enquired multiple times but they said that there were no such offers going on at that time.
To buy some other product from Chroma, when I again visited, I was again asked to take the credit finance from Bajaj Finserv. With subject to this when I enquired about my previous concern on 8th July 2022, I had a conversation with Bajaj Finserv's executive Mr. Sameer Raut (Juhu Chroma Branch). He assured me that within a week I will be getting the cashback credited to my account.

It has been another 1 month and I am still waiting for that amount to be credited in my account.

Could anyone look into this concern?
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