[Resolved]  Bajaj Finserv — false commitment for flexi loan application[protected]

Address:560102

I applied the loan as i was promised of 1% processing charge and 14% rate of interest. Hence, i applied for 5 lakhs loan. To my surprise, they sent a statement which had 2% processing charge, 15.5% rate of interest and they processed 10 lakhs (Which means double processing charge of 20, 000 inr).
Hence, i requested for loan cancellation but no one replies. Their customer care is only on ivr and hence we cannot talk.
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Feb 15, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! With reference to your post we request you to kindly DM your registered contact details or customer id to assist you further . Thank you.
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