[Resolved]  Bajaj Finserv — false details in the insurance policy of my ac

Address:Chennai, Tamil Nadu, 600076

Policy number:og[protected]

My father has purchased daikin ac at ac bazzar (Viveks initiative)@chennai through bajaj finance. Bajaj finserv executive had mentioned the name of the product in the extended warranty as blue star ac instead of daikin ac which is a fraudulent issue.

Now i am facing trouble in claiming the policy from bajaj allianz, after repeated mail communication with the allianz team they had written to me stating that the bill provided by bajaj finserv is not matching with the bill provided by me.

I have visited your customer care center at mount road, rhaeja towers, ii floor, office more than 5 times, there is no reponse. I am highly unsatisfied with the approach of your executive mr. Dinesh who is responsible for the viveks show room sales. He is not responding to the issue.

They asked me to submit a letter from the dealer regarding the mismatch, i did that, even after that there is no response from therm
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Sep 2, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Bajaj Finserv Customer Care's response
Hi, we request you to write to [protected]@bajajallianz.co.in
Verified Support
Jul 28, 2017
Bajaj Finserv Customer Care's response
Hi, we have noted your details and will get back to you within 24 working hrs.
Verified Support
Jul 29, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv!as discussed we request you to send us scanned documents of extended warranty card, Certificate of Insurance and Invoice of Product to assist you further.
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