[Resolved] Bajaj Finserv — False loans and poor customer support
T
T jayaraj
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
Hello,
I am existing customer of bajaj finserv i am using EMI card of this organization more than 2 years i have done frequent transactions they have frequently mailed and called to take an option for emergency loan by using EMI card service with 18% interest rate. even though interest rate secondary but here when customer in really need they played game like visit nearest branch and again go to main branch they will say that this plan will come in next month even if we go nest month if we ask the same the same answer but customer support people say it is there u can visit, improper contact no in there portal they won't update their original contacts. customer has to visit more than what they need finally customer will get know bajaj people made us fools . for this kind of fellows need to teach a lesson .
regards
Jayaraj
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Aug 6, 2021
Complaint marked as Resolved
Bajaj Finserv customer support has been notified about the posted complaint.
At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?
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At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?
With regards,
weCare
Bajaj Finserv Lending