[Resolved]  Bajaj Finserv — find my emi card number and deactivate it at the earliest

After the loan is cleared, i was not informed that the card needs to be manually deactivated.
So at the end of the year, i got a message saying that i have to pay them 117 rs for inactive fees.
Can you please deactivate it at the earliest?

Also, i tried to contact support, but all i received was an automated reply.
It was either "your date of birth does not exist in our records" or "your email id is not registered".
I couldn't register my email id, nor could i access my emi card, so i can know the emi card number.

All i have is this loan number: 4030cd65447548