[Resolved] Bajaj Finserv — Flexi loan[protected]

arsh2111

from Pune, Maharashtra

Address:	411048
Website:	www.bajajfinserv.in

My loan[protected] is approved yesterday for 2.0 Lacs (disbursement pending). The approval email mentioned that I will charged 2% of loan amount (inclusive of all taxes) as processing fees and 0.1% as stamp duty charges.

However the break-up shared to me today showed that I have been charged o[censored]pfront Charges of INR 4823 and stamp duty charges of INR 300 which no where adds up to above mentioned percentages.

Earlier I was being charged a sum of 1999 as Financial Fitness Report (FFR) and the representative told me that it was RBI Mandatory. When I explored the RBI guidelines no such regulatory was found and later that item of FFR was removed.

With this many discrepancy and misleading information I no longer want to continue with this loan and have requested the support [protected]@bajajfinserv.in and representative to NOT to process the disbursement but got no response yet.

I fear they will instead process the disbursement and would ask some cancellation fee for this loan.

Please help me out here

Was this information helpful?

No (0)

Yes (0)

Jun 10, 2017

Complaint marked as Resolved

The customer support showed professionalism and helped me get the loan cancelled.

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 05, 2017

Updated by arsh2111 I missed to mention the heavy amount of 9700 they charged as an insurance of loan amount.

Verified Support

Jun 07, 2017

Bajaj Finserv Customer Care's response Hi, we have noted your details. our customer care will get back to you within 24 to 48 hrs.

Jun 08, 2017

Updated by arsh2111 Spoken to Sale Executive with whom my application is and agreed he will be closing the case. Waiting for confirmation on closure.

Verified Support

Jun 10, 2017

Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv! We wish to inform you that, as per your request your loan application has been cancelled. For any further clarifications required please do write to us on [protected]@bajajfinserv.in.

Jun 10, 2017

Updated by arsh2111 Thank you !!!