Bajaj Finserv — flexi loan to professionals

Address:

560084

I have been charged with annual/account maintenance charge of 1% of loan sanctioned, where as their web site clearly states the rate to be 0.25%. When questioned, i am told that the product carries interest rate ranging from 14-17%, but i have been given lower interest rate of 13.50% only, hence annual account maintenance charge for me alone is increased to 1% from 0.25%.
This is pure cheating. At fag end of last fiscal, they were in need of achieving targets and hence were ready to bargain on the interest rate. But how can they compensate that with increased annual charge of 1%, which would tentamount to collecting higher interest rate from me. Hidden charges they refuse to reverse saying in the signed loan agreement the charge is 1%. But how could that exceed the company policy published? The loan agreement pages were blank when signed, they later filled up and no copy was given to me.