[Resolved] Bajaj Finserv — Foreclosure Charges added in my Salaried Loan | |||||
Dear Sir As i took Loan in Bajaj finserv lending on Oct 2015 Amount of Rs 4, 57, 000 During Loan agreement time they offerd to me for Nill fore closure charges and nill pre payment charges. Now i want to close my loan and asked to Bajaj finserv. They charged 4.72% of Fore closure charges from the out standing principal amount. asked to customer care they said they revised the policy on June 2016. so fore closure charges applicable for you. But During loan disbursement as per agreement .fore closure charges mentioned as zero charges. I have a proof of agreement copy sent by Bajaj finserv. Now you said that policy was revised on June 2016. So we are added the fore closure charges... Then what is meaning of agreement during my loan disbursement... I am taken the loan on Oct 2015 how it is applicable for me. This shows how Bajaj finserv cheated the customer. I taken the loan in Bajaj because of nill fore closure charges so that I accept even the high interest rate of 14.65%. Now you changed the policy and now not applicable means what about the agreement during taken of loan.this Is not acceptable and this is cheating the customer I am totally disappointed with Bajaj finserv. I request to remove the fore closure charges of4.7% in my Salaried Loan Cust id[protected] Loan No - 403SAL15236213 Reg Mobile Num - [protected] Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Thanks for resolving the issue . they waif off the fore closure charges of 4.7 % and they sent new foreclosure sheet .once again thanks Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Jul 13, 2017 Bajaj Finserv Customer Care's response Hi, we regret the inconvenience caused. We have noted your details and will get in touch with you within 24 hrs.
Verified Support Jul 14, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj Finserv ! as confirmed by you that your query has been resolved.
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