[Resolved]  Bajaj Finserv — Foreclosure charges

Address:Bangalore, Karnataka, 560045
Website:www.bajajfinserv.in/finance/customer-service-head.aspx

Hello indians,
Myself harikumar ([protected]), i am here to tell you public theif who is looting money directly and openly. I have taken a loan of rs.2, 70, 000 on 02/12/2014 with bajajfinserv.
I requested for a pre-closer letter they told me that i have to pay closer charges.
I have been promissed to pay zero percent precloser charges but now they are not sending the letter.
They are asking to pay more than 4 % and with 15% service tax.
I have been trying to convey this via many media, called to customer care and sent a mail to [protected]@bajajfinserv.in they strongly reply that "we cant lavy that fee"
Also this policy was approved from june-2016 but i have taken a loan in 2014 itself. So for old customer also they are doing the same.
I have registered a complaint in govt portal.
http://www.consumerhelpline.gov.in/index.php
Customer id 18939112
Loan account : 404spl05789026
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Jul 16, 2017
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Bajaj Finserv Customer Care's response
Hi Hari kumar, we regret the inconvenience caused! Basis the prevailing market conditions and internal policies of the company, foreclosure charges are levied to the customers and as per the above terms and conditions including the prepayment/foreclosure charges we are unable to waive off the charges. For any other queries, please do write us on [protected]@bajajfinserv.in.
Complaint comments 

Comments

Last year I purchased an item through Bajaj finserv EMI option. Since then Im getting an annoying amount of promotional recorded calls everyday.

On an I get 3 calls everyday. The spams are really irritating me. Bajaj Finserv, I regret that I took your EMI option. You are so pathetic. I dont need any of your services. Stop these non-sense

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