Bajaj Finserv — Foreclosure issue

Address:

Chatrapur

My brother brought a Air-conditioner few years back and had foreclosed all the dues and few days back he applied for a car loan the bank rejected due to low cibil score and after enquiring we found that the there is an outstanding amount of Bajaj Finserv of Rs.30.As all knows Bajaj emi gets deducted from the account automatically then how this Rs.30 amount didn't get deducted at that time and for that his car loan got rejected.Worst company and also when my brother went to the Nearest branch they simply denied that we can't do anything with that and asked him to leave.what kind of company policy is this