[Resolved] Bajaj Finserv — foreclosure rates issue

Shantibhushan Sale

Address:

Pune, Maharashtra, 411047

Hi
I am holding a loan of 402SPF49588191. I need to close this loan by DD which is already with me.But when i visited the your branch they said it can be closed with additional 4% penalty charges.

As i am customer of Bajaj since long, I would like you to please consider waiving of this charges.This charges are not bearable for me.Please consider waiving of this and send me the confirmation for closure.

If not foreclose, I have a DD for pre-payment but branch is not accepting that.What is a problem of not accepting a DD for pre-payment?

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Jul 13, 2018

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

Jun 05, 2018

Updated by Shantibhushan Sale Hi
I am holding a loan of 402SPF49588191. I need to close this loan by DD which is already with me.But when i visited the your branch they said it can be closed with additional 4% penalty charges.

If not foreclose, I have a DD for pre-payment but branch is not accepting that.What is a problem of not accepting a DD for pre-payment?

I would like to escalate this at RBI level if not solved.

Jun 08, 2018

Updated by Shantibhushan Sale Company has sent an email from [protected]@bajajfinserv.in and they are not yet sent positive response for foreclosure the loan.

I have a DD where they are not accepting for pre-payment.What is the problem ?

The issue is not yet resolved

Verified Support

Jun 09, 2018

Bajaj Finserv Customer Care's response Hi Shantibhushan Sale, Greetings from Bajaj Finserv! Thank you for writing to us, we request you to kindly contact [protected]@bajajfinserv.in with your registered e-mail id. Thank You.

Jun 14, 2018

Updated by Shantibhushan Sale I have already sent you the all details.but you are ready to accept DD as pre-payment..please provide information why DD or cheque not accepted as pre-payment..??why r you charging 4.75, %charges?