[Resolved] Bajaj Finserv — fraud and cheating on loan insurance | |||
Hi, I have a ood lap with baja finance. Lan is 401fsp32919477 Name :- bhumika sondhi Crm named yogesh arora was assigned to me at the time of loan sanction. He forced me to take an insurance with the commitment to cancel it after 6th emi even though i was not at all interested in taking it. When after 6th emi i tried to contact him, he sometimes picked and says that he will do but later does not respond. Then after few days i came to hear that he resigned. Now when i did a follow up via customer care, grievance cell, they made the surrender of insurance and refunded only rs 48000 out of the insurance amount of rs 100000.in just six months they deducted 52000 that too when i was given the commitment of full refund. That’s really a cheater thing that bajaj being such a big company did with us. Attached is the chat between yogesh and us which clearly states that i was not interested in taking that insurance. Was this information helpful? | |||
Oct 22, 2017 Complaint marked as Resolved Bajaj Finserv customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Bajaj Finserv Customer Care's response Hi, We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support Sep 21, 2017 Bajaj Finserv Customer Care's response Hi, Greetings from Bajaj finserv! We wish to inform you that, request you to kindly contact to our insurance team for surrender details Toll Free Number: [protected] between 11 AM to 11 PM, 7 days a week.Thank you.
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