[Resolved]  Bajaj Finserv — fraud by the company

Address:	Pune, Maharashtra
Website:	[email protected]

Hi,

This is regarding a loan from bajaj finserv. The company representatives at an electronics showroom allured me to avail a huge loan on purchasing a high end lcd tv stating that there was a cash back scheme during diwali somewhere in the month of nov 2017. I was lucky customer who got through the scheme conditions and was entitled to a 50% cashback and which bajaj finserv assured to credit into my bank account after the 2nd instalment was made. My picture along with my family was sent to the tv company. When the same was not credited i inquired about it, and was told there was a delay in processing the file and would be credited after the 3rd instalment. I have made altogether 5 instalments out of the total 10 instalments but still have not received the cash back. I have sent a detailed email to the company customer care as well, however i haven't received any response even after giving several trailing emails. Instead i am receiving frequent calls for payment of remaining emis. Further they are giving false promises everytime to sort out the issue if the remaining emis are paid. I have already paid more than half of the amount of the product even though i have not received the cash back. I thought that bajaj finserv is a trustworthy finanacial institution and therefore relied on its words. I would advice people to think twice before dealing with this company which plays fraud with it's customers.
Kindly resolve my issue.
Name : freddy fernandes
Loan amount : rs. 50, 000/-